Terms of service

Terms of Service

Last updated: May 2026

1. About Us

This website is operated by Fiona Finds Balance, a sole trader based in the United Kingdom. By visiting our site and purchasing from us, you agree to the following terms and conditions.

2. General

By accessing or using our website, you confirm that you are of legal age and agree to be bound by these Terms of Service. We reserve the right to update or change these terms at any time, and it is your responsibility to check this page periodically for changes.

3. Products & Services

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. All product descriptions, images, and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Some products on our site are fulfilled by third-party suppliers. In these cases, fulfilment, delivery, and availability are subject to the supplier's own processes, though we remain your point of contact for any queries or issues.

4. Pricing & Payment

All prices are listed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time. Payment must be received in full before your order is dispatched.

5. Accuracy of Information

We do our best to ensure that product information, pricing, and availability are accurate. However, we do not warrant that product descriptions or other content on this site are complete, reliable, or error-free. If a product you purchase is not as described, your sole remedy is to return it in accordance with our Return & Refund Policy.

6. Your Rights as a Consumer

As a UK consumer, you are protected by the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Nothing in these terms affects your statutory rights.

7. Limitation of Liability

To the fullest extent permitted by law, Fiona Finds Balance shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products purchased through it.

8. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.